Effective Date: [Month Day, Year]
1) Acceptance of Terms
By accessing tinarobnett.com (the “Site”) and any related pages, services, or bookings (collectively, the “Services”), you (“You” or “User”) agree to these Terms & Conditions (“Terms”). If you do not agree, do not use the Site. We may update these Terms from time to time; the “Effective Date” will reflect the latest version.
2) Who We Are
The Site is owned and operated by [Tina Robnett Trauma Recovery / full legal entity name] (“Company,” “we,” “us,” or “our”). Principal place of business: [City, State/Country]. Contact: [Email].
3) Eligibility
Browsing the Site is intended for individuals 13+.
Booking or purchasing services requires you to be 18+ (or the age of majority in your location). Minors may only receive services with verifiable parent/guardian consent and as permitted by law.
4) No Medical or Crisis Care; Educational Use Only
Information on the Site (including articles, videos, downloads, emails, and social content) is for general educational and informational purposes and is not medical, psychiatric, psychological, legal, or financial advice. Using this Site does not create a therapist-client relationship.
If you have a medical or mental-health emergency, call your local emergency number (e.g., 911) or your crisis hotline immediately (e.g., 988 in the U.S.).
Always consult your physician, licensed mental-health professional, or other qualified provider regarding questions about a condition, medication, or treatment.
5) Bookings, Payments, & Cancellations
If we offer online scheduling or program purchases:
Payments. You authorize us (and our payment processors) to charge your selected payment method for all purchases, including applicable taxes/fees.
Rescheduling. You may reschedule [up to X hours] before your appointment, subject to availability.
Late/No-Show. Arrivals [more than X minutes late] may be shortened or considered a no-show. No-shows and cancellations within [X hours] may incur a [fee or forfeiture].
Refunds. Unless otherwise stated, all sales are final. Packages, courses, and downloads are non-refundable once delivered or first session is used. Any exceptions are at our sole discretion.
Promotions. Discounts or offers may change or end at any time and are not applied retroactively.
6) Intellectual Property
All content on the Site—including text, logos, graphics, photographs, videos, downloads, and design—is owned by or licensed to Company and protected by applicable intellectual-property laws.
You receive a limited, revocable, non-transferable license to access and use the Site for personal, non-commercial purposes.
You may not copy, reproduce, modify, distribute, display, sell, or create derivative works without our prior written consent. We may seek all available remedies for misuse.
7) User Content & Communications
If you submit comments, testimonials, messages, reviews, or other content (“User Content”):
You grant us a worldwide, royalty-free, perpetual license to use, reproduce, display, and distribute such content in connection with our business (including marketing), subject to our Privacy Policy. Do not submit content that is illegal, libelous, harassing, obscene, hateful, or infringes others’ rights. We may remove content at our discretion. Email/SMS sign-ups: by subscribing, you consent to receive communications from us. You can unsubscribe at any time (instructions included in each message).
8) Privacy
Your use of the Site is also governed by our Privacy Policy (which explains what data we collect, how we use it, and your choices). Please review it here: [Link to Privacy Policy]. If we provide regulated services, additional privacy notices and informed-consent documents may apply and will be provided directly to clients.
9) Third-Party Tools & Links
We may link to third-party websites or use third-party tools (e.g., booking systems, video platforms, payment processors). We do not control and are not responsible for those sites or services. Use them at your own risk and according to their terms and privacy policies.
10) Testimonials & Results
Client stories and testimonials represent individual experiences. They do not guarantee that you will achieve the same results. Your outcomes depend on many individual factors.
11) Availability & Accuracy
We strive to keep the Site available and current but do not warrant that content will always be error-free, up to date, or uninterrupted. We may modify, suspend, or discontinue any part of the Site at any time.
12) Prohibited Uses
You agree not to:
use the Site for unlawful purposes or to violate any law;
attempt to gain unauthorized access to any systems or data;
use any scraper, spider, or similar tool to extract data without our permission;
upload malware or otherwise interfere with the Site’s operation.
13) Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SITE, CONTENT, AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED (INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT).
14) Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL COMPANY OR ITS OWNERS, EMPLOYEES, CONTRACTORS, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE OR SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIMS WILL NOT EXCEED THE AMOUNT YOU PAID US FOR THE APPLICABLE SERVICE IN THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
15) Indemnification
You agree to defend, indemnify, and hold harmless Company from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Site, your User Content, or your violation of these Terms or any law.
16) Termination & Suspension
We may suspend or terminate your access to the Site or Services at any time, with or without notice, for any reason, including if we believe you have violated these Terms. Sections that by their nature should survive termination (e.g., IP, disclaimers, limitations of liability, indemnity) will survive.
17) Governing Law; Venue
These Terms are governed by the laws of [State/Country], without regard to conflict-of-law principles. You agree that any dispute that is not required to be arbitrated (see Section 18) will be brought exclusively in the courts located in [City, State/Country], and you consent to personal jurisdiction there.
18) Dispute Resolution; Arbitration (Optional)
At our sole election, any dispute arising from these Terms or the Site may be resolved by binding arbitration administered by [Arbitration Body, e.g., AAA] under its rules. Venue: [City, State/Country]. Each party bears its own fees; administrative/arbitrator fees are shared as required by the rules. Class actions and jury trials are waived to the fullest extent permitted by law. Either party may seek injunctive relief in court for IP or data-security violations.
(If you prefer not to use arbitration, remove this section and rely on Section 17.)
19) Miscellaneous
Entire Agreement. These Terms, plus our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and Company regarding the Site.
Severability. If any provision is found unenforceable, the remaining provisions remain in full force.
No Waiver. Any failure to enforce a provision is not a waiver of the right to do so later.
Assignment. You may not assign your rights; we may assign ours as part of a merger, sale, or reorganization.
Headings. Headings are for convenience only and do not affect interpretation.
20) Contact
Questions about these Terms? Email us at [Email] or write to: [Mailing Address].